I've been a client of Changchun for years, I've placed more than 20K USD. In my last order, supplier switched quality of boxes with no notice, and even missed design details in the printing. For same reason, several boxes camed detached and now I have to figure out how to paste this boxes together. I Had an issue before with the ink quality and had to file dispute. My thought is that this supplier or (Taylor Hang) salesperson usually tries to save costs at the customer's expense and that doesn't pay enought attention to detail. I'm really dissapointed and tired of chasing supplier, she doesn't answer messages, she doesn't gives information clearly. Same happened with tracking number, I have to chase her to give me status of the order. I just filed a complaint, let's see if they are willing to solve this issue.